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Designing ViewTLab: From 3D Facial Scan to Treatment Planning
2025 • Senior Product Designer
The Why
Accu3dx offers five dedicated treatment modules, allowing patients to explore specific treatment options such as aesthetic procedures or orthodontics. While some patients visit with a clear treatment goal, many begin their journey simply wanting to consult with a doctor before deciding on the most suitable treatment.
Opportunity
Instead of using the facial photo session solely to support a single consultation, what if we could use the same data (five facial photos captured from different angles) to generate personalized treatment proposals across multiple treatment categories?
The How
During the discovery phase, the Product Manager defined the product requirements, documented the technical architecture, and aligned stakeholders, clients, and engineers on the project scope.
To establish a clear MVP, we identified the highest-impact workflows for each user role. By focusing on their core jobs-to-be-done, we were able to validate the concept quickly while keeping the initial implementation focused.
Users
Primary needs
MVP feature
Clinic staffs
Register patients, collect consultation information, and capture facial photos.
Consultation form & photo session
Doctors
Review AI-generated analysis and discuss treatment options with patients.
Result analysis view & simulation.
Patients
View personalized treatment recommendations.
Value
The What
Register the patients
The registration experience was designed to help clinic staff complete consultations consistently while capturing all required patient information in a single workflow.
Reduce implementation effort → reused familiar form patterns, allowing engineers to build it efficiently and maintain consistency.
Dedicated facial photos modal → This allows staff to focus on one task at a time, reducing cognitive load and minimizing the chance of incomplete or missing photo data before continuing the consultation.
Analysis Result
The system generates five different analysis reports, each containing unique insights for treatment planning. Presenting everything at once would overwhelm users, so I organized the experience into 5 tabs.
Visual Analysis presents facial images, measurements, and highlighted regions, allowing doctors to quickly identify key observations.
Explanation provides contextual descriptions that help doctors communicate the findings and treatment recommendations to patients.
A consistent set of face-shape icon illustrations, I used ChatPGT to generate the set. These icons reinforce
For the Virtual Simulation view, I used distinct RGB color overlays to differentiate facial regions such as the eyes, nose, and mouth. The contrasting colors make each treatment area immediately recognizable, allowing doctors to identify simulated changes quickly without relying solely on labels or detailed explanations. This improves visual scanning and reduces interpretation time during consultations.
Treatment Planning
The patient experience builds upon the same analysis used by doctors, but is simplified for a non-clinical audience. Instead of exposing every analysis tool, the interface focuses on helping patients understand their treatment options and recommendations.
By sharing a common design foundation, doctors and patients can discuss the same treatment plan using a consistent structure, improving communication without overwhelming patients with advanced clinical tools.
Reflection
This project changed how I think about presenting complex information. Rather than relying on text alone, I learned to use visual cues, illustrations, and structured layouts to help users identify key observations more quickly. Also, reduce the cognitive effort while understanding the analysis.