Designing Bills Feature on Grof

About Company

Grof is a trusted corporate and accounting service, helping over 2,000 SME founders in Singapore and Malaysia with compliance, legal documentation, accounting, tax, and regulatory filing.

Problem

Grof customers manage their payables outside the platform because there was no built-in way to record, track, review, and pay bills. As a result, financial workflows were fragmented across multiple tools, reducing the value of Grof’s business account ecosystem.

Solution

Designed Grof’s role-based Bills management system to help SMEs track expenses, manage approvals, and pay vendors in one streamlined workflow.

What I did

Grof have Bussiness Account feature allowed companies to manage their funds with role-based access control. The platform supports three user roles: Approver (highest authority with full control), Finance (administrative control with access to most features except approvals), and Basic (limited access).

To better understand how modern fintech products handle bill management, I analyzed competitors such as Aspire and Spenmo. I studied their workflows, approval structures, and interface patterns to identify common practices and gaps. These insights helped inform how Grof’s Bills feature could provide clearer approval flows and better visibility into upcoming payments.

Key Actions

Approval Flows

Designed distinct workflows for Approver and Finance roles, ensuring proper checks before payment. Basic user could only upload bills/invoice and track payment status.

Impact: Increased transparency in approval flows. ✨

Cash Flow Visibility

Created a bill list table on with clear upcoming due dates to help companies monitor upcoming bills and avoid late payments from Bills dashboard.

Impact: Improved financial visibility, helping users better manage cash flow. ✨

Automation with OCR

Introduced optical character recognition (OCR) for invoice uploads, minimizing human error. Users could upload bills directly in-app or forward them via email.